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PRIVACY POLICY
Similan Farm · Lion Pods™
Operated by Siam Seahorse Standard Co., Ltd.
Effective Date: 8 August 2026 · Version: v1.2 FINAL
1. PURPOSE & SCOPE
This Privacy Policy sets out how we collect, use, store, share, and protect personal data, and explains your rights under applicable laws including Thailand’s Personal Data Protection Act (PDPA) and other relevant regulations.
It applies to all interactions with this website, official communications, enquiries, and services provided by Similan Farm · Lion Pods™.
2. DATA CONTROLLER
Siam Seahorse Standard Co., Ltd.
Operating brands: Similan Farm · Lion Pods™
For all privacy‑related enquiries, please use the contact details set out at the end of this document.
3. PERSONAL DATA WE COLLECT
We only collect data that is necessary and directly related to the service or interaction:
- Contact & Enquiry Data: Name, email address, contact details, and message content provided when contacting us
- Business & Correspondence Data: Information relevant to commercial, technical, or scientific enquiries, and records of our communications
- Technical & Usage Data: IP address, browser type, device information, identifiers where applicable, and website usage data collected for security, functionality, and performance purposes
- Cookie & Analytics Data: Collected via cookies and similar technologies — see Section 6 for full details
- Transaction Data: Only collected if you place an order or enter a commercial agreement with us
We do not intentionally request or require sensitive personal data through this website unless specifically necessary and permitted by applicable law
3.1 HOW WE COLLECT PERSONAL DATA
We may collect personal data directly from you when you:
- Submit an enquiry or contact form;
- Communicate with us by email or other official communication channels;
- Enter into a business or commercial relationship with us; or
- Interact with our website through cookies, analytics, or similar technologies, where applicable.
We do not routinely collect personal data from third parties unless permitted by applicable law and necessary for the purposes set out in this policy.
4. PURPOSES OF PROCESSING
Your personal data is processed only for these stated purposes:
- Responding to your enquiries and providing requested information or documentation
- Processing requests related to our products, cultivation, or scientific references
- Operating, maintaining, and securing the website and services
- Managing communications and business administration
- Complying with legal, regulatory, accounting, and reporting obligations
- Protecting our legal rights, intellectual property, and official records
5. LEGAL BASES FOR PROCESSING
We process your data on one or more applicable legal bases:
- Consent: Where you have clearly given consent for specific processing
- Contractual Necessity: Where processing is required to perform or prepare for a contract with you
- Legitimate Interests: Where processing serves our legitimate business or operational interests, balanced against your rights and interests
- Legal Compliance: Where processing is necessary to comply with our legal obligations
6. COOKIES & ANALYTICS
This website uses cookies and similar technologies. We categorise them by purpose:
- Necessary Cookies: Required for the website to function correctly
- Functional Cookies: To remember your preferences and improve usability
- Analytics / Performance Cookies: To understand how visitors use the site and improve website performance, subject to applicable privacy requirements
- Marketing Cookies: Only used if you have given explicit consent
Full details are set out in our separate Cookie Policy.
7. DATA SHARING & SERVICE PROVIDERS
We do not sell, rent, or license your personal data to third parties for marketing purposes.
We may share data only with:
- Authorised service providers essential to our operations — such as hosting, email, analytics, security, and platform services — bound by strict confidentiality obligations
- Competent authorities — only if required by law, regulation, or legal process
- Parties necessary to protect our legal rights, property, or safety
8. INTERNATIONAL DATA TRANSFERS
Where personal data is transferred outside Thailand, we will do so in accordance with applicable data protection laws and only where the required conditions, safeguards, or other lawful mechanisms for such transfer are satisfied.
9. DATA RETENTION & SECURITY
- Retention: Personal data is retained only for as long as reasonably necessary for the purpose collected, or to meet legal, regulatory, or dispute‑resolution requirements. Different categories of data may have different retention periods aligned with these principles.
- Security: We apply appropriate technical and organisational security measures to protect your data from unauthorised access, use, disclosure, alteration, or destruction.
10. YOUR PRIVACY RIGHTS
Subject to applicable law, you have the right to:
- Access personal data we hold about you
- Rectification of inaccurate or incomplete data
- Erasure where there is no continuing legal or operational basis for retention
- Restriction of processing in defined circumstances
- Objection to processing based on legitimate interests
- Data Portability where applicable under applicable law
- Withdraw Consent at any time — without affecting lawfulness of processing before withdrawal
- Lodge a Complaint with the relevant supervisory authority
Requests should be submitted via our official contact channel marked “Privacy Request”.
11. CHILDREN’S PRIVACY
This website is not intentionally directed at children, and we do not knowingly collect personal data from children except where permitted by applicable law.
12. POLICY GOVERNANCE & CONTACT
This document follows our Canonical Documentation Governance for version control and transparency:
- Version: v1.2 FINAL
- Effective Date: 8 August 2026
- Review Trigger: Changes will only be made if required by legal/regulatory update, material change in data processing, or operational necessity. Structural changes will be issued as a new canonical version.
Privacy Enquiries
Siam Seahorse Standard Co., Ltd.
Similan Farm · Lion Pods™
Email: similanfarm@gmail.com
Subject line: Privacy Policy Enquiry
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